Privacy Policy

Oscar Giovanni Salon & Spa ("we," "us," or "our") operates oscargiovannisalon.com (the "Site") and salon locations in Chagrin Falls and Concord/Painesville, Ohio. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

Information We Collect

Booking Information: When you book an appointment through our Site, we collect information through our booking system, Booker, including your name, email address, phone number, and appointment preferences. Booker may also maintain a client profile with your service and appointment history if you're a returning client.

Contact Form Submissions: If you reach out through a contact form on our Site, we collect the information you provide, such as your name, email address, phone number, and the content of your message, so we can respond to your inquiry.

Newsletter Signup: If you subscribe to our email newsletter, we collect your email address (and any additional information you choose to provide) to send you updates, promotions, and salon news. You can unsubscribe at any time using the link in any newsletter email.

Payment Information: We do not collect or store payment card information directly. Payment processing is handled entirely by Booker or our third-party payment processor. We never see or retain your full card number.

Automatically Collected Information: When you visit our Site, we automatically collect certain information through cookies and similar technologies, including analytics data (via Google Analytics), advertising data (via Meta Pixel and Google Ads), and functional data needed for our Site to operate (via Webflow, our hosting platform), booking flow, and chat widget. For full detail on the specific cookies we use and how to control them, see our Cookie Policy.

How We Use Your Information

We use the information we collect to:

Schedule, confirm, and manage your salon appointments
Respond to questions or requests submitted through our contact form
Send newsletter content and promotional communications, if you've opted in
Understand how visitors use our Site so we can improve its content and performance
Measure and improve the effectiveness of our advertising
Maintain the security and proper functioning of our Site

How We Share Your Information

We do not sell your personal information. We share information with the following categories of third parties, only as needed to operate our business and Site:

Booker, our booking and client management platform, to schedule appointments and process payments
Webflow, our website hosting platform, to operate and serve the Site
Google, for analytics (Google Analytics) and advertising measurement (Google Ads)
Meta, for advertising measurement through the Meta Pixel
Our email newsletter provider, to send communications you've opted into
Our chat widget provider, to power live chat functionality on the Site

Each of these providers processes information according to their own privacy policies, which we encourage you to review.

We may also disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or sale.

Your Choices

Marketing emails: You can unsubscribe from our newsletter at any time using the unsubscribe link included in each email.
Cookies and tracking: You can manage cookies through your browser settings. See our [Cookie Policy] for details on the specific cookies we use and how to opt out of analytics and advertising tracking.
Booking data: To ask about, update, or request deletion of information tied to your client profile, contact us directly using the information below.

Data Security

We take reasonable measures to protect the personal information we collect, and our booking and payment vendors maintain their own security standards for the data they process. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain booking and contact information for as long as needed to provide our services, maintain business records, and comply with legal obligations. Newsletter subscriber information is retained until you unsubscribe.

Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: info@oscargiovannisalon.com

Last Updated: October 2026